Privacy Policy

Last updated: January 2024

1. Introduction

Infusion Jaba ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, distributor applications, and business relationships.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, postal address
  • Business Information: Company name, business registration, tax identification numbers
  • Financial Information: Payment details, bank account information (for distributors)
  • Application Data: Information submitted in distributor or supplier applications
  • Usage Data: How you interact with our website and services

3. How We Use Your Information

We use the information we collect to:

  • Process and evaluate distributor/supplier applications
  • Manage business relationships and agreements
  • Process orders, payments, and deliveries
  • Communicate with you about our services
  • Improve our products and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations
  • Business Partners: When necessary for business operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of sensitive data
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability
  • Withdraw consent where applicable

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience
  • Provide personalized content

You can control cookies through your browser settings, though this may affect website functionality.

8. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Updating the "Last updated" date

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Infusion Jaba

Email: privacy@infusionjaba.com

Phone: +254 700 000 000

Address: Nairobi, Kenya